Format western digital passport to fat32 with wd quick formatter. The hdd of western digital is relatively stable with low hard drive. Recover data from broken western digital mybook spiceworks. Western digital my book failure fixed disk 1 tech support. Windows 7 professional is reporting that the drive needs to be formatted to even be used now, but i appearntly cant. Jan 16, 2016 cannot access western digital nas with file browser after upgrading to windows 10 just over a month ago i upgraded from windows 7 home 64bit to windows 10. My book failure external drives for mac wd community. Apr 07, 2014 western digital s wd my cloud networkattached storage nas devices, such as the wd mybook world live, wd my cloud ex1, ex2, and ex4 sounded like a good idea.
View and download western digital purple pr34m technical reference manual online. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. Western digital is a brand that has been trusted for many years and it was simple to setup and run and it did what it was advertised to do. My book drives are designed to look like a standard black hardback book, with the exception of the. This is ok for security, but horrible for data recovery. This also involves a western digital my book essential 2 tb.
The good the new wd my book is fast, goodlooking and supports a high level of encryption the bad the drive doesnt support usbc, is a bit slower than its competitors with a higher price tag. I formatted the hd from fat32 to ntfs, and reinstalled all the original software that shipped with the device. I tended to be clumsy and i droped 2 of them 500gb though. Why isnt my wd my book external hard drive being recognized. Do not add new data do not add any new files to the wd hard disk after data loss from western digital external hard drive. The 3tb seagate st3000dm001 had abnormally high failure rates popularized by backblaze, but their newer drives have been much better. Transfering files from my pc to the my book works fine. Western digital mybook elite external hard drives use hardwarebased encryption chips to optionally encrypt drives using 256bit encryption. Hard travel case for wd my passport easystore 1tb 2tb 3tb 4tb usb 3. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk, upthere and wd brands. Western digital empowering the worlds data infrastructures. Resolved western digital external drive, read diagnostics. How i rescued my data from a 3tb wd my book external hard drive.
I recently installed windows 10 on my system hdd an ssd. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Western digital inand memory has become an important part of automated driver systems with local storage to fit the demanding data needs of the vehicle. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. It is full to the brim 500gb worth of music files vids etc. Feb 28, 2017 the 8tb version of the western digital my book is a deep well of affordable storage for your photos, music, videos, and more.
Cannot access western digital nas with file browser after upgrading to windows 10 just over a month ago i upgraded from windows 7 home 64bit to windows 10. If your product is not listed above, please visit the product page. Wd my book external drive not working external hardware. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. The reason that i have five is because they are solid drives at an outstanding price.
The first gave issues accessing folders under time machine and failed a complete drive test. Guide to recover files from failed western digital. Find the compatibility western digital hard drive pcb on now. Western digital my book external desktop drive users manual 12 pages. Hi all, i have a 1tb my book world edition white been sat stationaryuntouched since i bought it 10 months ago logged in yesterday, just to reboot it always figure its healthy to reboot devicesservers every few months bad move, when i logged back into the web interface, it says drive not reconised, and failed to mount drive. Now everytime i copy a big file from my book to other hdd the transfert speed drop signficantly from 90mbs to 100 or 0 kbs. Wd quick formatter, also known as wd advanced format drivers afds, is an external hard drive format utility for windows and mac, developed by western digital technologies, inc. Something told me it was not a problem with the drive itself. Oct 25, 2018 format western digital passport to fat32 with wd quick formatter. Mar 14, 2011 western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. I have not yet tried with time machine but this one also fails the complete drive test with same message. Page 3 wd purple pr34m wd purple pr34m technical reference manual 2679800084a04 released 5317. Do not add new data do not add any new files to the wd hard disk after data loss. My book desktop storage has massive storage capacity so you can confidently back up the files that make up your digital life.
The automotive industry is undergoing significant transformation with electrification and the development of autonomous vehicles. Free download western digital fat32 formatting tool for. Ive recently purchased a wd mybook external hard drive to back up all of my physical media with. My wd my book external hd had its power supplycontroller board fried by a power surge. At the beginning of this month western digital announced the my book live duo, a two bay version of their popular my book live. My sister owns a wd passport 500 gb external hd, which she uses as data disk since her laptop hd is only 40gb.
Western digital mybook drive lock encryption failure and recovery. Seagate vs western digital what are the differences on. After the upgrade i found that i was no longer able to access a western digital mybooklive nas on my home lan network through the file browser, or indeed with the file browsers of any of. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Sep 26, 2016 wd my book external drive not working posted in external hardware. Have an older 330 gb drive form wd that uses the same power supply checked 12v 1500ma swapped power supply. How i rescued my data from a 3tb wd my book external hard. Wd 4tb black my passport portable external hard drive usb 3.
Western digital my book is the best external desktop. Do western digital external drives still have issues. For mac, go to the apple menu and select software update. From there, you will be able to update to the current available 02. Western digital users are fed up with my cloud failures zdnet. Recovering data from wd my book drive thats had a surge failure. Im using the western digital my book 3 to since 4 months. I have tried plugging in the harddrive to the hard drive docking station attached to my macbook as i had formatted the mybook to work with my macbook. The readwrite speed of western digital hdds is a little slower compared with seagate, but it is more suitable for storage due to its good stability and durability. External drive like wd elements, my book and my passport can be formatted to fat32 via this tool. The ports of my western digital mybook has broken off and have removed the hard drive from the enclosure in attempted to plug the drive into a hard drive docking station. My book is a series of external hard drives produced by western digital.
I have concluded however that the issue may be with the hard drive itself. Western digital my book problem question and answer dti. You have made a sensible investment in a western digital my book duo drive for its powerful dual drive performance, and builtin protection but right now, none of that matters to you. That usually make the disque unusable and i have to unplug it or restart the computer. Then connect the failed wd external hard drive to it.
Wd my book external drive not working posted in external hardware. Otoh, ive also had a wd my book failure clicking and all that and its going to have to go off for repair a short 1 year warranty didnt help on a 16 month failure im wondering if any of the external drives wo active cooling arent suspect to some degree. Id had a lot of discs lying around, so i wanted to consolidate it all into one, physical package. Jan 23, 2012 at the beginning of this month western digital announced the my book live duo, a two bay version of their popular my book live. But, the drive wont read properly after only three days of operation now. Wd mybook failure external drives for pc wd community. About 5% of drives fail in the first 18 months of use, with the failure rate dipping to about 1. Meet my expectation besides some of my dislikes shown above. To get started, choose the western digital brand youd like help with. For windows, go to the start menu and select windows update. If you make sure your hdds problem was caused by pcb failure, you should know how to find the matching pcb now. Besides, with the aid of this awardwinning software, you can restore data from other failed or a nonbootable external hard drive manufacturer such as western digital my book, wd caviar, western digital my book world edition, wd red, wd purple drives etc. Western digital my book mini usb port replacement some of the newer enclosures are not fully mac compatible, like the seagate expansion. Western digital mybook drive lock encryption failure and.
Some of the common troubleshooting are discussed below. You simply have to work your way around both sides of the my book cover and then the cover will slide off. A handful of the recovered photos had incomplete reads due to some bad sectors on the hard drives platters, but these incompletelyrecovered files made up a scant 0. Few easy steps to restore files from a failed wd passport external hard drive. As you can see, from here you can use a screwdriver and finish the removal. Western digital hard drive pcb swap replacement guide. Apr 29, 2020 a variety of reasons can result in a western digital external hard drive not recognized. Companies are gathering as much data as possible to help the. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Hgst was the most reliable of the hard drive providers and had an annual failure of only 1 percent. Ive searched the forums and found several threads similar to this particular issue, some informative, but mostly didnt seem to. What specific disk is this, seagate, western digital, toshiba, etc.
It is impossible to access decrypt the drive if the enclosure circuit board fails, even if the drive itself is fine. By default, your wd my book duo came in a raid 0 or striped configuration for capacity and speed. A variety of reasons can result in a western digital external hard drive not recognized. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Western digital my book duo recovery hard drive data. Western digitals wd my cloud networkattached storage nas devices, such as the wd mybook world live, wd my cloud ex1, ex2, and ex4 sounded like a good idea. Western digital users are fed up with my cloud failures. In conclusion, seagate hard disk drives are generally fast, fluent in reading and writing, and generally light.
Recently, i purchased a western digital premium es 500gb external hard drive. And we can point you to where to get the makers tools to test the drive. This means that if any single drive fails or becomes unstable. It has 4 wires, 2 for power which is obviously working assuming it hasnt got its own separate power. For mac, go to the apple menu and select software update if your device is currently running firmware version 02. The 8tb version of the western digital my book is a deep well of affordable storage for your photos, music, videos, and more. At the time the problem was solved but this is just to make you acquainted with the situation my hdd stopped all of a sudden. For the home user, and even smb, thats a nice touch. This is a discussion on western digital my book failure fixed disk 1 within the hard drive support forums, part of the tech support forum category. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success.
In fact, the 4tb st4000dm000 has been the goto drive for backblaze the last couple of years personally, ive had great luck with wd and hgst, but i wouldnt be afraid to go with a newer seagate. I went to eat breakfast and when i got back, everything seemed to function, except for the 3tb usb western digital my book device. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. Read speeds up to 2000mbs to decrease load times and get you into the game faster. If it has its own power the other two wires are the ones of initial interest. I have owned wd products for over 10 years, and built 2 computers myself using them exclusively and never experienced a failure or lost data or install problem despite the abuse of having them in my old hot attic computer for years. Mar 09, 2007 yes, i to am a casualty from this western digital wd5000co32 my book rubbish drive. We rated this western digital data recovery case a 9 on our tenpoint scale. Cannot access western digital nas with file browser after. Western digital my book external hard drive my book is a series of external hard drives produced by western digital. I wasnt able to follow through with all the methods for various reasons including needing another pc on the same operating system. For me, the closure was not receiving any electricity. How to recover data from a failed my book world edition.
External drive failure wd my book essential 2tb my. Then launch this software and select recover drives option from the main screen figure 1. Yes, i to am a casualty from this western digital wd5000co32 my book rubbish drive. Western digital my book mini usb port replacement some of the newer enclosures are not fully mac compatible, like the seagate expansion enclosure, so make sure it will work with mac before buying. Click on the wd external hard drive and then press on next option to initiate. I did try all the steps but was unable to resolve my issue.
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